Our Focus

Our Nursing Mission Statement: How we measure our success as an organization

Our mission for Nursing at University of Louisville Hospital is to provide patients exceptional care by integrating evidence-based knowledge, integrity, and compassion.

Our Nursing Vision Statement: Our values as an organization

• Nursing to be leaders in
• Patient Care
• Education
• Research

We take our journey seriously

Each of us has our own deeply held sense of what is important and right. At University Hospital and the James Graham Brown Cancer Center we hold in common a set of values we feel are necessary to provide quality health care to those in our community. Each of our health care team members plays a role in providing very good service.

Our values as an organization

• Respect
• Trust
• Personal Responsibility
• Learning and Continuous Improvement
• Collaboration and Teamwork
• Constancy of Purpose

Core Behavioral Standards

Teamwork

We work together to provide exemplary service that addresses the needs of our customers and reflects our combined knowledge, diversity, and skills.

Respect

We treat customers – patients, their families and visitors, physicians, and coworkers – with fairness and understanding.

Accountability

We are each responsible for doing everything we can to meet the needs of our customers, while also promoting a positive image of ourselves and the organization.

Communication

We commit to listening attentively to our customers, being honest and respectful in our dialogue, and exchanging information that is both clear and concise

Service Attitude

We respond to individual customer needs in a caring and positive manner, being sensitive to maintaining the dignity and confidentiality of all involved.